Answers, without the runaround
If something is not here, the contact form reaches a person.
Getting started
Does it cost anything?
No. There is nothing to buy, nothing to deposit and no premium tier. The site is paid by the advertisers behind the offers and surveys.
Do I have to confirm my email address?
To earn and to cash out, yes. The confirmation link is what separates a real account from a hundred disposable ones, and the survey panels require it.
How many accounts may I have?
One. Extra accounts are removed along with their balance, and that includes accounts created to complete the same offer twice.
Earning
Why did a survey screen me out?
Panels look for a specific group of people for each study. Being screened out is not a mistake and is not a penalty; it happens to everybody, and the consolation payment is there for exactly that reason. Answer consistently and you will qualify more often.
An offer says complete but I was not paid.
Networks confirm on their own schedule, and a few hours is normal. If it has been more than a day, send the offer name and the rough time through the contact form and it can be traced.
Can I use a VPN?
The site does not mind. Most survey panels do, and they will refuse to show you anything. If a wall looks empty, turn the VPN off first.
What is the streak bonus?
Claim on consecutive days and each day adds a little more on top of the base reward. Miss a day and it starts again at one.
Cashing out
What is the minimum?
200 Coins, which is $0.02. Gift cards cost whatever the card is priced at.
How long does a cash-out take?
Small ones are sent immediately. Larger ones wait for a person to look, which is usually the same day.
Do you take a fee?
No fee on crypto. Gift cards carry a markup on the face value, which is shown as the price in Coins before you confirm.
Do I need a FaucetPay account?
For crypto, yes. It is free, it takes a minute, and it is how the coins reach you. Gift cards do not need one.
What if a cash-out is rejected?
The Coins go straight back into your wallet and the reason is shown on your cash-out history.
About the balance
What is a Coin worth?
10,000 Coins is one US dollar. Every price on the site follows that one number.
Can I send Coins to another member?
No. Transfers between accounts are the easiest way to launder a multi-account scheme, so they do not exist.
Do Coins expire?
No. They sit in your wallet until you spend them.